Do I need special software to use Pyramid Platform?
No. It's fully web-based and works in any modern browser with an internet connection — nothing to install.
Can I customize Pyramid Platform to fit my workflow?
Yes. Pyramid Platform has been designed to be completely customizable. Workflows, reports, Key Performance Indicators, forms and many other items can be customized quickly and adjusted for specific client needs. In addition, workflows are assigned at the pool level so different workflows may be built for different pools or property owners. User roles can be added or renamed to match the client's organizational structure.
How quickly can changes be made to my workflow?
Pyramid Platform has the flexibility to accommodate modifications to workflows without the need of excessive development time. Many changes can be made within a few hours. More complex changes can be made in days rather than months. No longer will changes require excessive amounts of time and/or costly change orders.
Does Pyramid Platform integrate with other systems?
Yes. Entering the same information into multiple systems is not only inefficient but increases the opportunity for errors. Pyramid Platform will work with system users, such as Clients, Asset Management Firms, Valuation Companies, Field Services Companies, and Attorneys, to integrate with their own servicing systems. Integration improves efficiency and reduces errors.
Is the data real-time?
Yes. Pyramid Platform is available through 24/7 web access. All information is real-time, including reporting. There is no need to wait until tomorrow to get today's data.
How is my data protected?
Yes. Pyramid Platform provides role-based security and authority levels to ensure all information is safe and secure. Approval rules are included in any task that requires multiple levels of approval. In addition, all data is replicated in real-time to disaster recovery servers in another state allowing a seamless, automatic switch-over should the need arise.